Enhance Customer Satisfaction with Advanced Analytics
Collect, analyze, and respond to customer satisfaction feedback more efficiently using our advanced text analytics and sentiment analysis solutions tailored for the restaurant and food industries. Our persona-based dashboards enable your insights, marketing, and operations teams to swiftly identify key strengths and areas for improvement. Combined with other customer feedback, these insights help reduce churn, predict future behavior, and foster customer loyalty.
Boost Performance with Cloud Infrastructure and Data Analytics Modernization
Modernize your cloud infrastructure and data analytics to enhance operational performance. By integrating internal and external data sources, you can access real-time dashboards and visualizations that support more informed decisions around procurement, inventory, staffing, and service—ultimately elevating the customer experience before, during, and after their visit.
Leveraging non-SQL unstructured data, big data technologies, and advanced visualization tools, we enable self-service reporting for actionable business insights, providing a clear framework for Test to Market (TTM) measurement. This approach has led to an 87% improvement in data analytics efficiency.
Optimize Operations without Additional Costs
By analyzing multiple variables, we determine the impact of new menu items on grill time and space. With this analysis, current kitchen setups can accommodate new items without significant capital expenditures or negatively affecting sales from existing menu offerings.